Coronavirus (COVID-19) Updates

Learn how Fusion5 is responding to the COVID-19 pandemic.

COVID-19 Update

The well-being of our community is at the heart of everything we do at Fusion5 and with growing concerns about the COVID-19 pandemic, we want you to know our top priority is you, your teams and patients. Our operations are running strong to support everyone in the Fusion5 community, and we’ve made the adjustment to temporarily close down our St. Louis office and have those employees work remotely to help keep them safe and reduce potential spread of the virus. A vast majority of the Fusion5 team already works remotely and this will have no impact on our service and operations.

We are in close communication with CMS as to how COVID-19 could impact the BPCI-A program, including any potential adjustments to the program and how to handle patients who have been affected by COVID-19. Part of the communication with CMS includes the contractual language in our BPCI agreement regarding CMS’s ability to adjust NPRA at reconciliation due to an emergency and the use of 1135 waivers.

As we continue to monitor this situation and make adjustments, we wanted to share an update on some of the ways we are protecting the Fusion5 community.

Adhering to Expert Recommendations:
In order to safeguard our Fusion5 community, we are closely monitoring the messaging from local and federal authorities, including the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We encourage you to do the same and stay informed.

Unwavering Support:
We will continue to work diligently every day to keep our operations running smoothly for our clients and to ensure we will not let you down. We’ll use our blog to share key updates with you throughout this time and our Regional Teams will continue their high level of contact with you to ensure our support of your efforts results in continued sustainability.

Communication and Connection: Human connection is essential to daily life, whether it’s interacting with patients or providing support to caregivers. For the safety of our community, we have postponed all travel and in-person meetings. We know how important connection and information is, so we will continue our webinar series to ensure we are all sharing new developments and workarounds for challenges this situation may bring to light. More details will be communicated soon. If you’re interested in presenting or have topic suggestions, please contact us at

Thank you for your continued courage and resilience through this difficult time. We will continue to provide the promised support that ensures our commitment to safety and security.

Jim Gera, CEO & The Fusion5 Family
Informational Links

CDC COVID-19 Updates

Fredrikson & Byron Health Law COVID-19 Webinars

5/8/20 Q&A Updated Video of Medicare Coverage and Payment of Virtual Services During Coronavirus

4/27/20 CMS Reevaluates Accelerated Payment Program and Suspends Advance Payment Program

4/22/20 COVID-19 Emergency Declaration: Blanket Waivers for Health Care Providers

4/20/20 Recommendations to Re-Open Health Care Systems in Areas with Low Incidence of COVID-19


4/7/20 CMS Waiver Slide Deck

4/7/20 CMS Recommendations Non-emergent Elective Medical Service

4/7/20 CMS Dear Clinician Letter

4/6/20 Q&A Video of Medicare Coverage and Payment of Virtual Services During Coronavirus

3/30/20 Additional Background: Sweeping Regulatory Changes to Help U.S. Healthcare System Address COVID-19 Patient Surge

3/23/20 CMS Announces Relief for Clinicians, Providers, Hospitals and Facilities Participating in Quality Reporting

3/19/20 CMS Coronavirus (COVID-19) Partner Tookit

3/19/20 CMS Releases Recommendations for Adult Elective Surgeries: Non-Essential Surgical and Dental

3/18/20 State Data and Policy Actions to Address Coronavirus

3/17/20 Medicare Telemedicine Health Care Provider Fact Sheet

3/13/20 CMS Announces New Measures to Protect Nursing Home Residents from COVID-19

3/11/20 CMS Grants Temporary Waiver of the 3-day Hospital Inpatient Stay Requirement for SNFs

COVID-19 Webinars

4.30.20 COVID-19 II Adapting Clinical Workflows Webinar

4.23.20 COVID-19 Advisory Updates Webinar

3.26.20 Navigating Patient Care During the COVID-19 Pandemic Webinar

COVID-19 Slide Deck Presentations

4.30.20 COVID-19 II Adapting Clinical Workflows Slide Deck

4.23.20 COVID-19 CMS Advisory Updates Slide Deck

3.26.20 Navigating Patient Care During the COVID-19 Pandemic Slide Deck